Return Policy GIOVANI & RUCCI HANDBAGS
In order to better serve and satisfy our customers, we spend enormous efforts on ensuring our product descriptions and order processing procedures are accurate, precise and informative. If you still get confused, please ask any questions before placing an order. All sales are final.
Please note that all return and cancellation shipping and handling fees of all the orders are non-refundable
No returns will be accepted / No refund or exchange will be issued on used, painted, customized, or special order items, so please order carefully and pre-fit parts before painting.
Items that are returned or refund will be subject to a minimum 20% restocking fee.
Please keep all boxes, warranties and owner's manuals when you receive them. They are very important in the event merchandise is damaged, becomes defective or needs to be returned.
Inspect and test your product for any manufacturer defect before use.
If you discover damage after you received and accepted the order, you can contact the shipping carrier and file a damage claim. They will reimburse the value of the damaged product to you. If your order arrives with damage, you can refuse to accept the package. The shipping carrier will return the product to us at no charge on you. We will send out a replacement unit upon receipt.
If you believe that the product you have purchased is defective, or damaged during the shipment, please contact Customer Service for assistance in making arrangements for exchange. No merchandise will be accepted for return unless prior authorization is given. We are not responses for any unauthorized return merchandise.
You may choose to return or exchange any unopened products that are in original packing, good and resalable condition.
Handbags Importer and Wholesaler is not responsible for the shipping cost. When return authorization is granted, merchandise must be returned to us freight prepaid before shipped. After we received the returned product(s), we will examine and verify its condition before issuing a store credit on the product's selling price. We will evaluate the product for manufacturing defects. If the product is determined to be defective, we will replace the item for exchange at no charge.
Return a product
If you decide to return a product, you must first contact our customer service representatives via email to obtain an authorization for return within 7 days of purchase receipt. Please remember to include the item number, product condition and reason of return in the email.
- we ship a wrong (totally different) product to you
If those defects are found, we are responsible to either exchange the specific product, or issue a full amount refund to you. We will also reimburse any shipping costs for you to return the product to us. Otherwise, if we found that we make no mistake (right product sent, no manufacturer defect, right description), we will send the original item back to you.
Term and Conditions
By accessing this internet site and/or page, the viewing/buyer agrees to the following terms and conditions. Should the viewing party not agree to any of the mentioned terms or conditions, it is upon their digression to refrain from any further contact or transactions with optionracing.com.
Handbags Importer and Wholesaler reserves the right to refuse service or product to anyone they deem unfit or improper. All pictures and descriptions listed here in or aforementioned are the sole property of Handbags Importer and Wholesaler and may not be copied or duplicated without written consent. Any purchasing party agrees to all aforementioned terms as they are listed above which include all clauses listed.
All sales are final, items are sold on "As is" basis, no warranty coverage is expressed or implied unless otherwise stated in the product description.
Product/website availability is an important part for our order processing procedure and your convenience. We spend enormous effort to ensure our website functions properly and the product availability maintains in high level. However, we cannot guarantee the availability of website and products that we are selling in certain circumstances.
When we can not complete your full order (some products you ordered may be temporarily out of stock), we will process and ship the products that are in stock Handbags Importer and Wholesaler reserves the right to cancel your order at any time for any reason. Handbags Importer and Wholesaler's Limited Liability for negligence will be limited to the total value of the transaction even if Handbags Importer and Wholesaler has previously advised for any potential losses.
All the information you provide to Handbags Importer and Wholesaler when you place an order; such as your name, email address, postal address and credit card details are strictly private and confidential. We may use your information to process and fulfill your order, or send you any special promotions. We will never disclose or sell your information to any third party without your written consent for any reason. Handbags Importer and Wholesaler reserves the right to change the terms and conditions without notice at any time for any reason
The text contents, pictures, graphics and designs of this website are owned by Handbags Importer and Wholesaler. They are protected by applicable copyrights and several intellectual property rights. You are not allowed to use these materials without express written consent of Handbags Importer and Wholesaler.
All purchases are shipped via UPS Ground. You may be contacted if your order exceeds our standard shipping rate.